Privacy Policy

Pro Finish LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or request a consultation. By using our site, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

• Contact details you voluntarily submit through our forms, including your name, phone number, email address, ZIP code, and project description.
• Project photos you choose to upload when describing the work you need.
• How you heard about us selections and any other optional details you provide.
• Usage data such as browser type, device information, and pages visited, collected automatically through analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations.
• Provide accurate project estimates and proposals.
• Communicate with you about your project and services.
• Improve our website, services, and customer experience.
• Comply with applicable legal and regulatory obligations.

Communication Consent

By submitting your phone number and contact information through our forms, you consent to be contacted by Pro Finish LLC via phone calls, text messages, and email regarding your project or our services. You may opt out of these communications at any time by replying "STOP" to any text message or by contacting us directly. Consent is not a condition of any purchase.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our CRM and scheduling platforms) only to the extent necessary to fulfill your requests. These parties are required to keep your information confidential and secure.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze traffic and improve performance. You may control cookies through your browser settings. Disabling cookies may affect some features of the site.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page and revise the "Last updated" date accordingly. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us or call (301) 798-9077. Pro Finish LLC — Gaithersburg, Maryland. Licensed and Insured MHIC# 05-157798.